\nBuilding and sustaining a passionate workforce is integral to Tosca
<\/em><\/strong><\/p>\n<\/blockquote>\n\n\n\nHow do we do it?<\/strong> <\/h2>\n\n\n\n
By cultivating more talented, diverse, and committed teams and providing better experiences and values that everyone can get behind. <\/p>\n\n\n\n
<\/div>\n\n\n\nFirstly, we build and sustain a passionate workforce <\/strong> <\/h3>\n\n\n\n
While we exist to deliver effective and\u202finnovative reusable solutions that optimize\u202fsupply chains, we\u2019re only able to do this with a great <\/em>team behind us. And great teams are built around great talent that is nurtured and developed. <\/p>\n\n\n\n
<\/div>\n\n\n\nWe bring in talent and develop it<\/strong> <\/h3>\n\n\n\n
At Tosca we have a global team of passionate people committed to delivering our\u202fshared vision, and this team is now stronger than ever. <\/p>\n\n\n\n
When we recruit, we have a process that enables us to eliminate bias and match candidates to our vision and values. Once we have the right people on board, we empower them with the skills, career opportunities and benefits to thrive and grow, as well as fully onboarding them with our sustainability priorities. <\/p>\n\n\n\n
We also offer an excellent European trainee program which gives team members the chance to switch between roles every 6-8 months, gaining experience across all facets of the operation. <\/p>\n\n\n\n
<\/div>\n\n\n\nWe create one team, one Tosca<\/strong> <\/h3>\n\n\n\n
Although we operate across various localities, we\u2019re a unified company working towards a single mission, vision, and set of values and a shared passion for sustainability. <\/p>\n\n\n\n
<\/div>\n\n\n\n\n\u201cToday, we are proud to show\u202fup as one Tosca \u2013 a united workforce of talented people\u202fwho feel supported to\u202freach their fullest potential as\u202fthey drive sustainability\u202fforward.\u201d <\/p>\nTommie Kennedy, Chief Human Resources Officer<\/cite><\/blockquote>\n\n\n\n
<\/div>\n\n\n\nJoin Tosca and the opportunities are endless<\/strong> <\/h3>\n\n\n\n
We\u2019re fully invested in the success of our team members, creating clear paths and resources for career progression. Education reimbursements for professional development are made available to team members to embrace opportunities for growth. <\/p>\n\n\n\n
Where we can promote team members from within, we will. Several of our staff members have progressed up through the ranks, bringing their experience with them. <\/p>\n\n\n\n
<\/div>\n\n\n\n\n\u201cWhen I started, Tosca was much smaller, with only two locations. I have gotten to see it grow into a global company with so many great people. My\u202fadvice to team members looking to\u202fgrow with the company is to be ready to\u202flean in when the opportunity arises. Tosca is\u202fa\u202fgreat place for\u202fthat.\u201d <\/p>\nGreg Dean, Regional Director, Operations, North America Central Region <\/cite><\/blockquote>\n\n\n\n
At a global level, we\u2019re adopting SAP SuccessFactors – a cloud-based software which supports our goal setting and performance-management processes, while also helping managers to identify what it is that team members need to reach their full potential. <\/p>\n\n\n\n
We\u2019ve launched a Learning Management System (LMS) and training library that houses job-specific training alongside mandatory training on key policies and topics, and we\u2019re delighted that over 1,220 team members have already attended one or more training sessions. <\/p>\n\n\n\n
<\/div>\n\n\n\nKeeping up with needs is crucial<\/strong><\/h3>\n\n\n\n
Understanding how our team members are feeling, what drives them, and how they can be better supported is a top priority for Tosca.<\/p>\n\n\n\n
We now run company-wide talent reviews to analyze annual progress and ways to nurture potential as well as identify where extra support is needed. <\/p>\n\n\n\n
Assessments and surveys are an essential part of helping us to gauge workforce satisfaction and priorities. We perform a company-wide materiality assessment in all relevant languages to establish the ESG priorities of our operational and corporate workforce. <\/p>\n\n\n\n
<\/div>\n\n\n\nAnd we don\u2019t rest on our laurels<\/strong><\/h3>\n\n\n\n
Going forwards we\u2019re using the Gallup Q12 engagement survey to help benchmark Tosca\u2019s progress against peers. Where such surveys indicate areas that require improvement, we\u2019ll endeavor to make it happen. <\/p>\n\n\n\n
<\/div>\n\n\n\nWe care about the wellbeing of our teams<\/strong> <\/h3>\n\n\n\n
Tosca consistently offers benefits such as flexible schedules, paid tuition, and baby bonuses. <\/p>\n\n\n\n
As a global company, our benefits can vary across different geographies, but where possible we replicate them across all our operations. <\/p>\n\n\n\n
In Europe, we have a program in place called BEE Yourself! to measure the mental health of our team members. All of our EMEA team members have an individual report giving them insights into what motivates them and what drains their energy. They can use this report in conversations with their manager and agree on appropriate goals. Where team members need help (psychological support, management coaching, financial or legal support) that exceeds Tosca\u2019s competencies, they have 24\/7 access to an Employee Assistance Program.<\/p>\n\n\n\n
\nTosca celebrates our people and recognizes passion in numerous ways throughout each year
<\/em><\/strong><\/p>\n<\/blockquote>\n\n\n\nWe celebrate our people and recognize passion<\/strong> <\/h3>\n\n\n\n
We know that people reach their full potential when they feel their best. And that comes from being well-informed, recognized for a job well done, and taking time to celebrate together. <\/p>\n\n\n\n
We have an internal recognition program acknowledging birthdays and appreciation and an Annual Sustainability Award program, where team members submit projects which have an environmental and\/or social improvement benefit. Winning projects get submitted for a much sought-after Toscar! <\/p>\n\n\n\n
<\/div>\n\n\n\nWhat are the Toscars?<\/strong> <\/h3>\n\n\n\n
You\u2019ve probably guessed it! Our annual \u201cToscars\u201d ceremony recognizes team members who go above and beyond and celebrates those who make our vision a reality. We\u2019ve now introduced the Safety Toscar and the Sustainability Toscar. These reflect the importance of these issues to the company and join the other Toscars which are aligned to each of our values. These include awards for Top Sales, Top Service Center, Impact (focused more on admin\/support functions), and the Pinnacle (MVP) Award.<\/p>\n\n\n\n
<\/div>\n\n\n\nWe drive continued success through diversity, equity and inclusion<\/strong> <\/h3>\n\n\n\n
Great ideas can come from anywhere; we\u2019re a company that values differences and we want to develop diverse workplaces that provide people with what they need to succeed and create space for ideas to be heard. <\/p>\n\n\n\n
Diverse, equitable, and inclusive (DEI) workplaces create better and more progressive companies, and with operations in over 10 countries, we know this is key to our success. <\/p>\n\n\n\n
We believe in equal opportunities \u2013 regardless of personal circumstances, beliefs, or backgrounds \u2013 and in driving more diversity at all company levels. <\/p>\n\n\n\n
<\/div>\n\n\n\nRepresentation and pay parity are key<\/strong> <\/h3>\n\n\n\n
By 2030, we\u2019re aiming for at least 50% of Tosca team members to be women, and for team members from minority groups to be at a percentage representative of the local population. <\/p>\n\n\n\n
At Tosca, we review pay parity annually for all salaried positions and throughout the year for hourly positions. To date, we\u2019re proud to have achieved pay parity for most company levels and are working on closing the remaining gaps. <\/p>\n\n\n\n
<\/div>\n\n\n\n\nHealthy, safe workplaces are a top priority for Tosca
<\/em><\/strong><\/p>\n<\/blockquote>\n\n\n\n<\/div>\n\n\n\nWe create safe, healthy workspaces<\/strong><\/h3>\n\n\n\n
Team member health and safety is Tosca\u2019s number one priority; We believe all accidents are preventable and take steps to nurture shared safety responsibility \u2013 from providing leadership oversight to embedding best practices through training. <\/p>\n\n\n\n
Our incident management process includes investigations, corrective actions, and repeat incident avoidance. <\/p>\n\n\n\n
Health and safety\u202fcommittees bring together team members and management to:<\/strong><\/p>\n\n\n\n
\n
- Identify unsafe practices and conditions <\/li>\n\n\n\n
- Review root causes of accidents and near misses <\/li>\n\n\n\n
- Make improvement recommendations <\/li>\n<\/ul>\n\n\n\n
The main injuries that occur in facilities are sprains and strains from moving assets around service centers and during wash line activities, so we\u2019ve created an initiative whereby team members are led through a series of warmups, to get muscles flexed and\u202fready. <\/p>\n\n\n\n
<\/div>\n\n\n\nWe make health and safety everyone\u2019s responsibility<\/strong> <\/h3>\n\n\n\n
Our health and safety policies must be followed company-wide and our LMS helps us keep on top of what has and hasn\u2019t worked well, so we know where we need to improve.<\/p>\n\n\n\n
In EMEA, several locations host a monthly \u201cSpotlight on Safety,\u201d where they highlight actions to\u202faddress priority areas. <\/p>\n\n\n\n
Regular internal EHS audits ensure sites comply with regulatory standards and highlight gaps in current policies and training. But we\u2019re proud to maintain high safety standards, with annual injury and incident rates well below industry averages. <\/p>\n\n\n\n
<\/div>\n\n\n\nWhere does integrity fit in?<\/strong><\/h3>\n\n\n\n
Building a better business starts with strong foundations from which we can create a shared culture of ethics and integrity, driving a cross-company commitment to act responsibly and transparently. <\/p>\n\n\n\n
Tosca is part of a complex network of suppliers, retailers, customers, and distributors and as part of this, it\u2019s essential that we work in ways that are responsible and protect people\u2019s rights. <\/p>\n\n\n\n
\nWe work together to address local and global\u202fneeds and be a supporting member of our communities<\/em><\/strong><\/p>\n<\/blockquote>\n\n\n\n
<\/div>\n\n\n\nWe have a global approach to conduct <\/strong> <\/h3>\n\n\n\n
We\u2019ve recently revamped our Code of Conduct to be more universally applicable \u2013 across all geographies and business levels. It brings together Tosca\u2019s expectations for all leaders and\u202fteam members in an easy-to-read format and gives scope for local issues to be incorporated. <\/p>\n\n\n\n
We\u2019re committed to respecting human rights, not just because it is critical to operating sustainably but because it is the right thing to do. Our dedicated Human Rights Policy ensures alignment internally and from suppliers.<\/p>\n\n\n\n
<\/div>\n\n\n\nWe aim to be the neighbor who cares<\/strong> <\/h3>\n\n\n\n
Our team engagement focus isn\u2019t just inward-looking, we want to be a responsible corporate citizen: a company that\u202fplays a positive and proactive role in the communities that surround us. That\u2019s why\u202fwe look for locally relevant ways (both big and small)\u202fto\u202fgive back. <\/p>\n\n\n\n
The communities in which we operate are our customers, our team members, and our partners. They help make Tosca what it is, and we look to match this support, by\u202fgiving something back whether through donating time, resources, or expertise. <\/p>\n\n\n\n
<\/div>\n\n\n\nProviding local solutions to local needs <\/strong> <\/h3>\n\n\n\n
To deliver real benefits, we know we must meet on-the-ground needs. Our global team\u202fmembers participate in various outreach\u202fprograms from donating to local food banks to supporting local charities and delivering financial aid. <\/p>\n\n\n\n
We plan to further engage with customers going forwards on community-focused activities, working together to address local and global\u202fneeds. <\/p>\n\n\n\n
<\/div>\n\n\n\nWe\u2019re aware of our impact and we really<\/em> care<\/strong> <\/h3>\n\n\n\n
A few things you might like to know about us: <\/strong><\/p>\n\n\n\n
\n
- We support more than 15 retailers in their donations of perishable items to over 90 specific food bank locations every year through their use of Tosca RPCs.<\/li>\n\n\n\n
- We have an initiative called \u2018Tosca Cares\u2019 \u2013 a funding program to help people recover from crises such as illnesses, natural disasters, or other unforeseen losses. <\/li>\n\n\n\n
- We have a giving program that allows team members to donate to causes close to their heart.<\/li>\n<\/ul>\n\n\n\n
In times of crisis, our teams really do stand out. <\/p>\n\n\n\n
It\u2019s very apparent that people who work for Tosca, live and breathe the Tosca values. <\/p>\n\n\n\n
<\/div>\n\n\n\nSo, what\u2019s next?<\/strong> <\/h2>\n\n\n\n
At Tosca, sustainability has always been at the heart of our business, and as part of this, having an engaged team who are fully aligned with our goals and values, is essential. <\/p>\n\n\n\n
We know, it\u2019s only by real participation and involvement that employees truly get on board and drive the business forward to close the loop on waste. <\/p>\n\n\n\n
Now, with the launch of a defined ESG strategy, we are taking that passion for sustainability further. <\/p>\n\n\n\n
If you have any experiences or insights on driving team engagement that you\u2019d like to share, please get in touch<\/a>. <\/p>\n\n\n\n
![\"\"](\"https:\/\/www.toscaltd.com\/en-gb\/wp-content\/uploads\/sites\/4\/2023\/06\/ToscaCraftsmen-2-1024x684.jpg\")
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